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Privacy Policy

At Jeffrey Brown Group, we respect your privacy and are committed to protecting the personal information you share with us through our website and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out a form, contact us, or opt in to receive text messages from us.

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By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Property preferences or inquiry details

  • Appointment request details

  • Any other information you submit through our website forms or direct communications

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We may also collect certain non-personal information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of website visits

  • Referring website addresses

This information helps us improve website performance and user experience.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Provide information about listings, properties, and real estate services

  • Schedule or confirm appointments

  • Send updates, newsletters, or marketing communications you have requested

  • Improve our website, services, and customer experience

  • Maintain internal business records

  • Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our website, manage communications, or support our business operations. These third parties may only use your information as necessary to provide services on our behalf and are not permitted to use it for their own marketing purposes.

We may also disclose information when required by law, to protect our rights, or to respond to lawful requests by public authorities.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our website functionality. You may choose to disable cookies through your browser settings, though doing so may affect certain features of the website.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmitting information over the internet or storing data is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use certain website features or request our services.

If you no longer wish to receive marketing emails or communications from us, you may follow the unsubscribe instructions included in those messages or contact us directly.

SMS Communications

If you opt in to receive text messages from Jeffrey Brown Group, you agree to receive SMS communications related to property updates, listing alerts, appointment reminders, real estate inquiries, and other real estate-related communications.

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Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For more information, reply HELP.

If you need assistance regarding our SMS service, you may contact us at:

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Jeffrey Brown Group
Phone: 512-772-5797
Email: jeffreybrowngroup@compass.com

SMS Privacy Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as required by law.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

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